Elite Support Center.

How can we help you master your time today?

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Direct Inquiries

Contact our core development team for complex technical issues or account inquiries.

Send an Email
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Technical Bug

Found a glitch in the chronometer or a theme issue? Help us polish the experience.

Report Issue
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Feature Ideas

Have a vision for a new luxury theme or utility? We build based on your feedback.

Request Feature

Frequently Asked Questions

Quick resolutions for the most common inquiries.

How do I set up Home Screen widgets?
Long-press your home screen until the apps jiggle, tap the '+' icon in the top corner, search for "Project Countdown", and select from Small, Medium, or Large sizes.
Is my data synced via iCloud?
Yes, all your countdowns are automatically synced across your iPhone, iPad, and Mac via your private iCloud account. We never have access to your private data.
How do I unlock Premium themes?
You can upgrade to Premium through the Settings menu. Premium unlocks all elite holographic and obsidian themes, and removes all advertisements forever.
Why are my notifications not playing sounds?
Ensure your device is not on Silent Mode and that "Allow Critical Alerts" is enabled in your iOS Settings → Project Countdown → Notifications.